ASQ Philadelphia, Certified Manager of Quality & Organizational Excellence – CP 350-1

ASQ Philadelphia, Certified Manager of Quality & Organizational Excellence – CP 350-1
Event on 2015-08-06 18:30:00

This class will meet Thursday evenings from August 6th to September 24th

Look for signage directing you to the classroomm Room 113, at the University entrance.

ASQ Philadelphia – Certified Manager of Quality/Organizational Excellence (CMQ/OE) Preparation/ Refresher,   CP350Instructor: Thomas Reed, CMQ/OEASQ RU: 2.1


There are no prerequisites for this preparation/refresher class; however, 10 years of on-the-job experience is required in applying for the certification examinations. More precise information is found in the ASQ Brochure at  Proposed Benefits of ASQ CMQ/OE Certification:


Certification from ASQ is considered a mark of quality excellence in many industries– not just through mastery of the body of knowledge in quality systems and tools, but also through ability to build alliances across functions.


The seven broad topics of the CMQ/OE Body of Knowledge include:

1.   Leadership

2.   Strategic Plan Development and Deployment

3.   Management Elements and Methods

4.   Quality Management Tools

5.   Customer-Focused Organization

6.   Supply Chain Management

7.   Training and Development


Having the CMQ/OE certifications in company resumes might very well differentiate you and your company.


  • Managing Quality in or outside the quality functional organization

·         Leveraging the quality organization and management systems

·         Motivating and evaluating staff

·         Managing projects and human resources

·         Leading teams in monitoring, measuring, and improving performance with customers/suppliers

·         Champion process-improvement initiatives—everywhere


  • Building alliances – strengthening relationships

·         Understanding company cultures and personalities,

·         Contributing to the strategic planning and deployment initiatives

·         Analyzing financial situations,

·         Determining and evaluating risk

 · Integrating quality systems and tools into the fiber of assorted management systems


Philadelphia ASQ 0505 Section – CP350 Class Details:


          Be part of a local study group. Be part of a facilitated, small, study group of local professionals doing a page-turn of the ASQ body of knowledge textbook. Your instructor is experienced in CMQ/OE group study and has tact in mind to repeat. Don’t study by yourself. Join us!


          Familiarize yourself with the exam. This course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use and highlights sample questions, both multiple-choice and constructed responses. 


          Pace your self-study over seven sessions.  As facilitator, the instructor will enable the group to see the fully body of knowledge and zero in on areas in need of self-study or brush up on your own before the exam. The study group will be paced through seven sessions outlined above as presented in the textbook. Participants will be asked to pre-read each section each class, so the page-turn in class can be fairly fast. The instructor will pre plan and encourage stopping points to discuss rational for and/or likelihood of examination questions.


          Practice and receive critiques. As facilitator, the instructor will allow time at each session to practice multiple choice questions, and practice constructed response questions. The instructor will also provide individualized critiques via email between classes. If you are preparing for a retest to maintain/renew your certification, your input and participation is welcome. Time spent in-class will not only be fun but give you confidence entering the re-examination Oct 3, 2014.


          Timing of the Class. This classed aligns with the Philadelphia Chapter of ASQ offering of a proctored certificate Exam on Saturday October 3, 2015. The class meets seven Thursdays starting August 6th for seven (7) Thursday evenings and ending September 24th.


          Included in the fee is the course textbook, ‘The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Ed. (2013).  The instuctor will ensure that you receive your handbook before the first class, along with a flash drive containing practice questions and all summary slides from the ASQ CP350 Course instructor set.  

          Not included in the fee is the exam. Class registration/fee does not cover Exam registration/fees.  To take the ASQ CMQ/OE Certification Examination, go to — click on Certification and scroll to find CMQ/OE for the examination registration path.  The exam registration/feed deadline is August 12th, for the exam date of October 3rd.


About the Instructor – Tom Reed CMQ/OE, MBA

          Tom Reed is the Director of Continuous Improvement and Quality at Henkels & McCoy (Blue Bell PA). He is known by his passion for making improvements with critical thinking; i.e., Toyota Kata and enterprising A3-Reports, and in leveraging the company strategic planning processes.  He enjoys his Project Management PMI PMBoK world with ISO9001:2008 quality standard of compliance at minimum in mind and Lean 6-Sigma in his back pocket. Prior to working for Henkels & McCoy, he attended the University of Michigan and Lehigh University.  He was employed for fifteen years in automotive electronics manufacturing & supply with Ford Motor and Visteon Corp. Mr. Reed volunteers time toward ASQ Philadelphia Section and toward the startup of a local Mid-Atlantic chapter of the Lean Construction Institute.


Attendance, Registration, Refund, and Payment Details:

Textbooks and reference materials are included in the course fee unless otherwise indicated. Some courses use instructor supplied material and these are included in the fee.

If the class is held for the entire day and when indicated, morning and afternoon refreshments and lunch are included in the registration fee.

Section reserves the right to cancel the course if the minimum enrollment is not met.

Substitutions after Registration are permitted. Inform Education Chairperson and/or Section Treasurer to ensure accurate attendance records.

Email from addressed to you will be used for important course information. Please open immediately and take appropriate action.

Refunds provided if class is not held.

Payment for the course is due by the first class session unless prior arrangements are made with the Section Education Chair or Section Treasurer.

Payment Options:

PayPal: Follow instructions on Registration page

Pay by Check: Make payable to ASQ Philadelphia Section 0505

            Mail to:            ASQ Section 0505, Treasurer

                                    C/o Mr. David Gondak

                                    528 E. Court Street

                                    Doylestown, PA 18901


Pay by Invoice: Send P.O. to Section Treasurer, David Gondak, Provide name of contact person to receive Section’s invoice.



Class information & Emergency Contact: – Education Chair, Bob Wittendorf, (484) 478-2470,


Credit Card/Check/Invoice payments: – Section Treasurer, David Gondak, (215) 345-7355,


General information

   If the course is held during the day, except where noted, lunch and morning and afternoon breaks are included in the fee. Emergency cancellation notification is to the mobile phone number you provided at registration.



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